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Pipedrive CRM Review

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Pipedrive Overview

Trusted by 100,000+ companies, Pipedrive lets sales teams track every deal in a kanban-style pipeline, automate follow-ups and lean on AI to hit revenue goals faster.

Pipedrive’s Key Features

  • Drag-and-drop visual pipelines that you can fully customise to match any sales process.
  • Powerful workflow and email automations that cut manual data entry and keep deals moving.
  • AI Sales Assistant that scans activities, predicts win-probability and nudges reps at the right moment.
  • Insightful dashboards and revenue forecasting for data-driven decisions.
  • 500+ marketplace integrations, plus open API for anything custom.

Who Pipedrive Is Good For

Pipedrive shines for small to mid-size businesses, agencies and scale-ups that live and breathe pipeline selling. Teams that need an easy on-ramp, tight Gmail/Outlook sync and zero-overhead automation will feel right at home, while power users still get deep reports and custom fields.

What’s Unique About Pipedrive

Unlike generic CRMs, Pipedrive was built by salespeople. Its kanban board is the default view, so reps instantly see where every deal sits. The AI Assistant studies your own data—not generic benchmarks—to surface real-time tips, and the new agentic Pulse experience (rolling out in 2025) ups the ante with proactive prospecting suggestions.

Pipedrive Pricing – we recommend the Professional plan

Pipedrive offers five tiers billed monthly or annually:

  • Essential – €14 seat/mo (annual): core pipeline & lead management.
  • Advanced – €39 seat/mo (annual): adds full email sync and automation builder.
  • Professional — we recommend – €49 seat/mo (annual): unlocks the AI Sales Assistant, e-signatures, revenue forecasts and advanced reporting—great value for growing teams. :contentReference[oaicite:5]{index=5}
  • Power – €64 seat/mo (annual): project management and granular permissions.
  • Enterprise – €99 seat/mo (annual): unlimited customisation and premium support.

All plans include a 14-day free trial and access to Pipedrive’s 500+ integrations, so you can test drive before you commit.

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