Overview

Zendesk Sell is a comprehensive sales CRM platform that empowers sales teams to maximize productivity, maintain pipeline visibility, and drive revenue growth. By integrating sales automation, analytics, and communication tools into a unified interface, it eliminates friction in the sales process and enables seamless customer interactions.

Zendesk Sell’s Key Features

• Sales Force Automation: Automate routine sales tasks, manage leads, contacts, and deals, and track sales performance to enhance productivity and close deals faster.
• Email Integration: Sync your existing email to Sell and work more efficiently with alerts, templates, and automatic tracking.
• Pipeline Management: Visualize and manage your sales pipeline with customizable stages, allowing for efficient tracking of deals and identification of bottlenecks.
• Mobile Accessibility: Access Zendesk Sell on-the-go with mobile apps for iOS and Android, ensuring that sales professionals can manage their tasks and communications from anywhere.
• Reporting and Analytics: Gain insights into sales trends, team performance, and forecasts with comprehensive reporting tools, aiding in informed decision-making.

Who Zendesk Sell is Good For

Zendesk Sell is ideal for:

• Sales Teams: Its intuitive interface and automation features help sales professionals streamline their processes, manage leads effectively, and close deals more efficiently.
• Small to Medium-Sized Businesses (SMBs): The scalability and affordability of Zendesk Sell make it suitable for growing companies seeking a robust CRM solution without extensive IT resources.
• Enterprises: With advanced customization options and integration capabilities, larger organizations can tailor the platform to their complex sales processes and workflows.

What’s Unique About Zendesk Sell

Zendesk Sell distinguishes itself with its seamless integration with Zendesk’s suite of customer service products, providing a unified platform for managing both sales and support interactions. This integration ensures a cohesive customer experience across all touchpoints. Additionally, its user-friendly design and emphasis on automation reduce the learning curve and enhance adoption rates among sales teams.

Zendesk Sell Pricing

Zendesk Sell offers several pricing tiers to accommodate different business needs. We recommend the Sell Growth plan as a balanced option for organizations seeking comprehensive features at a reasonable cost:

• Sell Team: Priced at $19 per user per month (billed annually), this plan includes essential features like contact and deal management, email integration, and basic reporting.
• Sell Growth: At $55 per user per month (billed annually), the Growth plan offers advanced features such as sales goals and forecasting, unlimited email templates, and custom fields. We recommend this plan for businesses seeking a balance between functionality and cost.
• Sell Professional: Priced at $115 per user per month (billed annually), this plan includes all Growth features, plus task automation, lead and deal scoring, and advanced permissions.
• Sell Enterprise: Starting at $169 per user per month (billed annually), the Enterprise plan offers enterprise-level features, including advanced customization, unlimited pipelines, and sequences.

For the most current and detailed pricing information, it is advisable to visit Zendesk Sell’s official pricing page.